Terms of service
Effective as of January 2025.
Welcome to Swae. We're here to make your travel simpler, and that includes being upfront about how our store works. By accessing our website or purchasing our products, you agree to the following Terms of Service. Please read them carefully before using our site.
1. Overview
This website is operated by Swae Travel. Throughout the site, "we", "us", and "our" refer to Swae Travel. By using our site or shopping with us, you engage in our Service and agree to be bound by these Terms, as well as our Privacy Policy and any additional terms and policies referenced here. We may update these Terms from time to time. Changes take effect upon posting, so please check this page regularly to stay informed.
2. Online Store Terms
By using our site, you confirm you are at least the age of majority in your location or have permission from a parent or guardian. You agree not to use our products for unlawful purposes or violate any laws in your jurisdiction. You must not transmit any destructive code such as viruses or worms. A breach of these Terms will result in immediate termination of your Services.
3. Products & Services
We make every effort to display our products as accurately as possible, but we can’t guarantee that your device’s display will show colours or details perfectly. Product availability is not guaranteed. We reserve the right to limit quantities or discontinue products at any time, and to refuse orders at our discretion.
4. Pricing & Changes
Prices and product details may change without notice. We also reserve the right to modify or discontinue products or services at any time.
5. Orders & Billing
We reserve the right to refuse or cancel any order. If we need to update or cancel your order, we'll do our best to reach you quickly. In some cases, limits may apply to quantities ordered per person, per household, or per order. You agree to provide current, complete, and accurate information for all purchases and to update your account details as needed for smooth processing.
6. Shipping & Duties
Customs duties and taxes (for international orders) are not included in your order total and are the responsibility of the customer at the time of delivery.
7. Returns & Refunds
We accept returns within 30 days of delivery for items in original, unused condition with tags attached. For full details, please review our Returns Policy.
8. Third-Party Services & Links
Our site may include links to third-party services. We are not responsible for their content or services. Please review third-party terms and policies before engaging with them.
9. Personal Information
Your personal data is handled in accordance with our Privacy Policy. We take privacy and data security seriously.
10. Intellectual Property
All content on this site belongs to Swae and is protected by copyright laws. You may not use our content without permission.
11. User Content & Submissions
We love hearing from you! Whether it's reviews, feedback, creative ideas, or content you share with us (including photos, videos, stories, or suggestions), you grant Swae a non-exclusive, royalty-free, worldwide, perpetual license to use, modify, and share this content across our channels — including our website, social media, email, and advertising. For example, if you tag us in your content on social media or participate in a user-generated content campaign, you agree that we may share your content across our marketing channels. While we’ll always aim to credit creators wherever possible, please note that we are not obligated to pay for or respond to submissions unless we’ve agreed this separately in writing. You also confirm that anything you submit is your own original content, and does not violate the rights of any third party (like copyright, trademark, or privacy). Please don’t upload anything offensive, harmful, or unlawful. We reserve the right (but are not obliged) to monitor, edit, or remove content we consider inappropriate or that breaches these Terms. If you’d like to know more about how we use personal information, you can read our Privacy Policy.
12. Third-Party Links
From time to time, we might link to other websites or online sources we think you’ll find helpful. However, we can’t guarantee the accuracy, reliability, or relevance of content on external sites, and we’re not responsible for their privacy practices or terms. We recommend reviewing their policies before you engage with them.
13. Limitation of Liability
While we do our best to provide reliable products and services, Swae is not liable for any damages resulting from your use of our site or products, except where required by law.
14. Governing Law
These Terms are governed by the laws of Australia.
15. Contact Us
If you have any questions about these Terms, please get in touch: x@swaetravel.com